Business continuity and disaster recovery
How we keep client systems recoverable, from a failed server to a ransomware attack or the loss of a site.
Risk-aligned strategy
Recovery objectives are mapped to the risks your organization actually faces, so investment goes where it matters most.
Recovery objectives
Recovery point objectives (how much data you can afford to lose) and recovery time objectives (how quickly a system must be back) are set system by system, so expectations are agreed before an incident, not during one.
Backup design
Layered backups are designed around your retention, compliance and uptime requirements.
- Image-level backups for servers and key infrastructure
- File-level and SaaS backups for critical data
- Offsite and immutable storage for ransomware resilience
- Regular test restores with recorded results
What is covered
On-premises workloads
Domain controllers, file servers, line-of-business applications and hypervisors.
Cloud and SaaS
Microsoft 365, critical SaaS platforms and hybrid environments.
Retention
Retention policies that meet regulatory and business needs without unnecessary storage cost.
Documented plans
Step-by-step response plans for outages, ransomware and site-wide incidents are written, maintained with you, and updated as your systems, locations and risks change.
When an incident happens
- Rapid assessment, triage and communication with key people
- Containment of the threat or outage to limit impact
- Recovery of services in the agreed order of priority
- Post-incident review, root cause and improvement actions