Managed IT services and cybersecurity for business
GNT Security is a managed service provider (MSP) that manages and secures the devices, networks, Microsoft 365 environments and backups that businesses depend on. Helpdesk, maintenance, security and projects are handled by one team under one agreement.
Services
Each service is available as part of a managed agreement or as a separate project. Most clients use several together.
Managed IT and helpdesk
Helpdesk support for your staff, plus ongoing management of workstations, servers, user accounts and patching.
Cybersecurity
Endpoint protection and EDR, multi-factor authentication, access control, firewall reviews and incident response.
Networks and Wi-Fi
Firewalls, switching, wireless, VLAN segmentation and remote access, built from standard designs and documented.
Microsoft 365 and cloud
Email, identity, file sharing and licensing, with MFA enforcement and email security policies.
Backup and continuity
Local and offsite backups, scheduled test restores and recovery objectives set for each critical system.
Projects and procurement
Office moves, network upgrades, cabling, VoIP and camera installs, hardware refreshes and equipment sourcing.
Included with every managed agreement
Routine maintenance is scheduled and tracked, so it is done on time and problems are found before they interrupt your staff.
- Monitoring and alerting on every covered system
- Operating system and application patching on a defined schedule
- Standard configurations for computers and network equipment
- Current documentation of your network, devices and key services
- A ticket for every request, visible in the client portal
- A direct line for support and escalation
- Lifecycle recommendations for aging hardware and software
Onboarding
New clients are brought under management in four stages. Critical security gaps are addressed immediately after discovery, before standardization work begins.
- 1
Discovery
We review your users, locations, systems and vendors, and the problems you are dealing with today.
- 2
Stabilization
Missing endpoint protection, backup gaps, exposed remote access and overdue updates are corrected.
- 3
Documentation
Your network, devices, access and backups are documented and brought in line with our standards.
- 4
Ongoing management
Monitoring, patching and regular reviews, with recommendations as your business changes.
Support for existing clients
Requests sent by email or opened in the client portal are logged as tickets with a reference number, such as GNT-10482, so you can follow each one to completion.
Security baseline
Every system we manage meets the same minimum security standard. Clients with regulatory or contractual requirements add stricter controls on top of it.
Identity
Named accounts, multi-factor authentication wherever the platform supports it, and prompt removal of access when staff leave.
Endpoints
Supported operating systems, centrally managed endpoint protection, disk encryption where supported, and scheduled patching.
Network
Guest and business traffic separated, internal services kept off the internet, and secure methods for remote access.
Recovery
Backups checked regularly, with test restores measured against agreed recovery objectives.
Change control
Changes to critical systems are planned, documented and made with a rollback plan.
Request a quote
Tell us how many users and locations you have and what you need. We will follow up with options and pricing.